Q&A

Delivery

Browse our selection of topics to find your answer.

1. What are my delivery options and how much does it cost?

Your parcel will be delivered via our courier of choice and the cost will be determined by the delivery location and/or weight of the parcel.

2. When will my order be delivered?

Once your order has been placed, and payment has been made, we will begin processing the order.
The item will be packaged and the courier arranged.
You will be notified electronically once your parcel is on route.

3. Can I change my delivery address after I have ordered?

The specified or chosen address for delivery of your parcel cannot be changed once the order has been placed.

4. Can you split my delivery, sending in-stock items first and the rest later?

All items will be packaged collectively and couriered as one package and therefore cannot be split into multiple parcels.

5. What happens if a product is missing from my shipment/delivery?

If an item has not been delivered, you will need to notify us within 1 day of receiving the incomplete delivery. You can send this notification by hitting reply on the email confirming your order.

6. Can I reschedule my delivery?

Scheduling of deliveries are at the sole discretion of BeingIT® and the courier and therefore cannot be edited or changed.

7. Can I choose a specific time or day for my delivery?

The delivery time is determined solely by the courier and circumstances that may impact the delivery time and therefore it is not possible to select a specific time for delivery of your parcel.

8. Can you ship internationally?

No.

9. I have a question that is not listed here, who can I contact?

You can ask your questions by completing the online contact form on our Contact Us page.